Exercise 3

Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

SILVER TULIP HOTEL

Number of nights: 1. ……………………….

Type of nights: doulbe – king-sized bed

Name: Edward 2. ……………………….

Home address: 3. ………………………. Avenue, Cambridge

Postcode: 4……………………….

Transport: 5……………………….

Meals:6……………………….

Date of arrival: 7……………………….

Transcript:

Receptionist: Silver Tulip Hotel. Good afternoon. How can I help you?

Edward: Ah, yes. Good afternoon. I’d like to book a room for next Friday.

Receptionist: Certainly, sir. How many nights will you be staying?

Edward: (1) Just one, please.

Receptionist: And would you like a single or double room?

Edward: A double room, please.

Receptionist: A double room. And would you like twin beds or a king-sized bed?

Edward: A king-sized bed, please.

Receptionist: Let me see. Yes, we do have a double room available for next Friday. Would you like me to book it for you?

Edward: Yes, please.

Receptionist: Could I have your name, please?

Edward: Yes, it’s Edward Francis.

Receptionist: Is that F-R-A-N-C-E-S?

Edward: No. (2) It’s F-R-A-N-C-I-S.

Receptionist: F-R-A-N-C-I-S?

Edward: Yes, that’s right.

Receptionist: And your home address please, sir.

Edward: Yes, it’s 23 Cypress Avenue, Cambridge.

Receptionist: Is that C-Y-P-R-U-S?

Edward: No. (3) C-Y-P-R-E-S-S. Like the tree.

Receptionist: Oh, I see. And your postcode is?

Edward: (4) CB3 9NF

Receptionist: And it’s for just one night?

Edward: Yes, that’s right.

Receptionist: We can reserve a parking space for you. Are you coming by car?

Edward: (5) Actually, I’ll be taking a taxi from the station.

Receptionist: That’s fine. And one last question: would you like dinner and breakfast?

Edward: (6) No dinner, thank you. But I’d like breakfast.

Receptionist: Just breakfast. So, to confirm, (7) you’re arriving on Friday the 16th of April and leaving on Saturday the 17th . That’s one night in a double room with a king-sized bed with breakfast.

Edward: That’s right. Thank you very much.

Answers:

1. 1/one

2. Francis

3. 23 Cypress

4. CB3 9NF

5. taxi

6. breakfast

7. Friday 16th April