Describe a complaint that you made and you were satisfied with the result
Cue Card
Sample Answer
Part 3
- When are people more likely to make complaints?
2. What do people often complain about?
3. Which one is better when making a complaint, by talking or by writing?
4. Who are more likely to make complaints, older people or young people?
5. How would you react if you received a poor service at a restaurant?
6. How do people often respond to poor customer service?
