Exercise 1

Questions 1-6

Complete the notes below.

Write ONE WORD for each answer.

SELF-DRIVE TOURS IN THE USA

Example

Name: Andrea Brown

Address: 24 1………………………. Road

Postcode: 2. ……………………….

Phone: (mobile) 3. ……………………….

Heard about company from: 4……………………….

Transcript:

A. Good morning, World Tours. My name is Jamie. How can I help you?

B. Good morning. I want some information on self-drive tours in the USA. Could you send me a brochure?

A. Of course. Could I have your name please?

B. Andrea Brown.

A. Thank you. And your address?

B. (1) 24 Ardleigh Road.

A. Can you spell that?

B. A-R-D-L-E-l-G-H Road.

A. Postcode?

B. (2) BH520P

A. Thanks. And can I have your phone number?

B. Is a mobile alright?

A. Fine.

B. (3) It’s 07786643091.

A. Thank you. And can I ask you where you heard about World Tours? From a friend? Or did you see an advert somewhere?

B. No. (4) I read about you in the newspaper .

Answers:

1. 24 Ardleigh

2. BH5 20P

3. 077 86 643 091

4. newspaper