Exercise 8

Complete the notes below.

Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

ITALIANBREAKS

Example
Destination: Venice

Name: John 1. ……………………….

Mobile number: 2. ……………………….

Number of people: 3. ……………………….

Holiday length: 4. ……………………….

Hotel Scotland: 5. ………………………. star

Transcript:

Receptionist: Good afternoon, Italianbreaks. My name’s Margaret. How can I help you?

John: Hi, I’d like to book a short break in Italy – hotel and flights combined.

Receptionist: Anywhere in particular?

John: Yes. Venice, if possible. We’ve been looking at some of your brochures and I want to check if you have any special deals.

Receptionist: Right. Let’s have a look and see what we’ve got. Right, mmm. Okay. I’ve got the screen up.

Can you just give me a few personal details?
John: Sure.

Receptionist: First, can I just take your name please and a contact telephone number?

John: Certainly. (1) It’s John Framlington. That’s F-R-A- M-L-I-N-G-T-O-N and I’ll give you my mobile number. I can’t always remember it. Yes, here it is. It’s (2) 07987 44 11 92.

Receptionist: 44 11 92

John: That’s it.

Receptionist: And how many people is it for?

John: (3) Just two adults.

Receptionist: Okay. Any particular price range?

John: It’s our first wedding anniversary and…

Receptionist: Congratulation!

John: Thank you. So we wanted somewhere nice, but not too expensive. We would like to make it something to remember. Maybe, in the medium price range.

Receptionist: Okay. How many nights do you plan to stay?

John: (4) Five nights only. That gives us plenty of time to do sight-seeing and to relax.

Receptionist: Right, that’s five nights only. And what type of hotel?

John: We initially thought of going for a five star, that might be too expensive. So we’ve been looking at four star hotels.

Receptionist: We’ve got quite a few in our brochure, (5) but the one I would recommend is the Hotel Scotland. It’s four star and I know there are rooms available because I have just made a booking for another client there.

John: I didn’t notice that one. I don’t know how I didn’t see it.

Receptionist: It’s easy to miss them. I’ve also stayed there myself as we sometimes have to go and check out the hotels and of all the ones I visited this was my favourite.

John: oh, right.

Answers:

1
Framlington
2

07987 44 11 92
3
2/two adults
4
5/five nights (only)
5
4/four