Complete the form below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
CAR INSURANCE
Example Answer
Name: Patrick Jones
Address: 1. ………………………. Greendale
Contact number: 2. ……………………….
Occupation: 3. ……………………….
Size of car engine: 4. ……………………….cc
Manufacturer: Hewton Model: 5. ……………………….
Year: 6. ………………………
Previous insurance company: Northern Star
Any insurance claims in the last five years? Yes.
If yes, give brief details: Car was 7. ………………………. in 1999.
Transcript:
Woman: Hello, motor insurance department
Man: Oh hello, I’d like to ask about insurance for my car.
Woman: Yes, of course. I’ll just take a few details. What’s your name?
Man: Patrick Jones.
Woman: And your address?
Man: (1) It’s 27 Bank Road.
Woman: 27 Bank Road. Is that in Greendale?
Man: Yes.
Woman: And what’s your daytime phone number?
Man: (2) My work number is 730453
Woman: And could I ask what your occupation is?
Man: (3) dentist
Woman: OK, now a few details about your car. What size of the engine?
Man: (4) it’s 1200 ccs
Woman: Thank you. And the make and model?
Man: It’s a Hewton Sable.
Woman: Could you spell the model name please?
Man: (5) Yes, S-A-B-L-E
Woman: Ah yes. Thanks. And when was it made?
Man: (6) 1997
Woman: Lovely. Right. I presume you’ve had a previous insurer?
Man: Yes.
Woman: Right. We need to know the name of the company.
Man: Yes, it was Northern Star.
Woman: Thank you, and have you made any insurance claims in the last five years?
Man: Yes, one in 1999.
Woman: And what was the problem?
Man: (7) It was stolen, but…
Woman: That’s fine, Mr Jones. That’s all we need to know at the moment…
Answers:
| 1 | 27 Bank Road |
| 2 | 730453 |
| 3 | dentist |
| 4 | 1200 |
| 5 | Sable |
| 6 | 1997 |
| 7 | stolen |